Yes, we offer free ground shipping on all orders over $50 in the Continental US and Canada. Our shipping goes through Flat Rate FedEx Ground (Delivery Time 5-7 Business Days).

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. See more about our Refund policy.

We would love to help you! Please see the options for contacting our fragrance experts:
Email – support@jeanmarcparis.com

After you place your order, you’ll receive an order confirmation via email or text with a linked tracking number to track your order in-transit. Please note that it can take 1-2 business days for processing by the shipping company before we email you with the code.

If you cannot find your tracking code, please check your junk email folder. If you are still experiencing problems, please contact

At this time, we do not offer samples.

We currently do not have any promotional codes.

A selection of our fragrances can be found at Beall’s Outlet, Burlington, Macys Backstage, Marshalls, Ross Stores, TJ Maxx, Winners, Cititrends & Gabe’s.

• We ship internationally to the UK, Ireland, Australia, France, Mexico, Austria, Brazil, Italy, South Korea, Belgium, Croatia, Denmark, Estonia, Finland, Germany, Hong Kong, Hungary, Iceland, Latvia, Lithuania, Luxemburg, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Turkey.
• The price of International shipping varies on location and size of product. Please go through the check out flow to see how much International shipping is for your location.
• Customs duties and taxes are not included in the shipping fee but are paid upon checkout. All prices on our website are shown in US dollars (USD) or Canadian dollars (CAD) if you are in Canada.

We do not currently offer expedited shipping.

We do not ship to P.O. Boxes. If you enter a P.O. box in checkout, we will contact you to find an address that we can ship to. If we cannot reach you to find another address, your order will be cancelled.

Review our return policy.

We apologize that you received the wrong item or a defective product. Please reach out to us with our return process.

Credit card refunds can typically take 3-7 business days to appear on your account (depending on your bank). Your credit will appear against your original form of payment

If you are unable to login or would like to check the status of your order please email us.
support@palmbeachbeaute.com

You can check the status of your order by emailing us. Please also check your SPAM or JUNK folder in your email account to see if the order confirmation email is there.

We apologize that we currently only offer shipping to the 48 continental United States.

In order to ensure a safe shopping experience we may place an order on hold and ask our customers to confirm specific information. Please refer to the email we sent you and provide us with the requested information in order to continue processing your order.

Yes, Palmbeachbeaute.com takes the security of our customers’ information very seriously. We do not store or process credit card details on our site. All payments are securely processed through Stripe, which uses advanced encryption and security measures to protect your transaction. Our website is secured with SSL technology to ensure a safe shopping experience.

You can unsubscribe from our mailing list by emailing us at support@palmbeachbeaute.com

If you had previously created a web account with us log in and change your email address. Otherwise please register to create a new account with your new email address.

• After you place your order, you’ll receive an order confirmation via email or text with a linked tracking number to track your order in-transit. Please note that it can take 1-2 business days for processing by the shipping company before we email you with the code.
• If you cannot find your tracking code, please check your junk email folder. If you are still experiencing problems, please email support@jeanmarcparis.com.

• If you would like to cancel your order, please have your order number ready, and see the options for contacting our fragrance experts:
  • Email – support@jeanmarcparis.com
  • Chat – visit our site and click the chat button at the bottom right corner of your screen
• Once we have received your cancellation request, it will take 3-5 business days depending on your financial institution for your refunded balance to show in your account.

Please note that in some cases, it can take 1-2 business days for updates by the shipping company. If your tracking code still does not have any information after 2 days, please contact

Once the package is marked as delivered, please be sure to check all areas inside and around your mailbox, or anywhere you receive mail. If you cannot locate your package, please contact

We apologize if your order was damaged in transit! Please make sure to document the damage with pictures. Please contact us and we will replace your damaged order.